Turn To Us is now live!

We are delighted to announce that the free Turn To Us travel support service is now live! The website can be accessed at www.turn-to-us.co.uk and will initially be live as a four-month trial until May 2019.

Turn To Us is being trialled within East Lothian, however everyone is welcome to look around the website. For now though, only those who live within East Lothian can register to access all the features. Any and all feedback we receive will directly inform the further development of the service.

We are incredibly excited to have launched the Turn To Us service, following over 18 months of design and development. We have worked with people living with dementia and their care network from across Scotland to ensure it responds to their needs. This four-month trial will allow us to evaluate and test the value of the service.

We would like to say thank you to everyone who has been involved with the project so far and we are looking forward to what this trial brings.


2018 review & happy holidays!

At this time of the year, with Christmas and New Year quickly approaching, we wanted to reflect on 2018. The past year has been a very busy and productive time for Project Onwards and we wanted to reflect on our five favourite experiences from the past year:

  • In March, Beth presented at the Life Changes Trust (LCT) Gathering in Perth alongside Andy Hyde of Go Upstream. We received some super feedback from the audience and as always, it was great to meet with other LCT-funded projects.
  • In July, we received the some initial designs for the Turn To Us website from Studio LR. It was very exciting to see the service we had been developing and imagining become realised.
  • Throughout the year, Project Onwards have engaged with people living with dementia and their care network across Scotland. This ongoing involvement and co-design has been incredibly enlightening and informed the further development of the service.
  • In September, Lucy attended a Dementia Friendly Tourism event in Edinburgh. The main theme of the event was regarding dementia friendly events, spaces and experiences. It highlighted the real need for travel information and transport tips for those affected by dementia.
  • In November, Lucy and Phil hosted a development workshop and dementia training at Journeycall in Arbroath. Journeycall will be providing the customer support for the Turn To Us service and it was fantastic to get them involved.

We are incredibly excited to launch a four-month trial of the Turn To Us service in January 2019. We look forward to seeing what the new year brings and for the opportunity to test the value of Turn To Us.

ā›„ From everyone at Turn To Us & Onwards, happy holidays! šŸŽ„

Happy holidays

Please note, the Alzheimer Society have collected some information about a dementia friendly Christmas, availableĀ here.Ā They have also gathered stories and tips from real people, availableĀ here.Ā 


Upstream has been working on behalf of Project Onwards to facilitate conversation with people affected by dementia about the challenges of retiring from driving and what types of support might help the process. They’ve been holding workshops across Scotland, which have been fantastic and moving, upsetting and thought-provoking. They’ve talked about what driving means to us all and what the key challenges are when giving up or facing the prospect.

Early learnings:

  • Driving symbolises independence and freedom, the ability to travel where and when we want; something that other transport options appear not to offer.
  • Many people are advised to stop driving at the time of diagnosis and different medical professionals might be involved in the conversation along the way
  • There is sometimes little information about why the decision has been made or what to do next
  • This is an issue that people want to talk about but find it difficult to. They want more information but don’t know where to find it.

These conversations were just the starting point. Upstream has since returned to the groups to begin to co-design a service to support the transition away from driving and to gain insights into how best this service should be delivered. What should the service touchpoints be? How will people become aware of the service? How will they use it?

(Article adapted from the Upstream Blog –Ā http://www.upstream.scot/blog/)